Innelix is a leading digital marketing technology firm. We Build Awesome.

Innelix Media is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act.

Innelix Media is committed to providing the customers and clients with publicly available emergency information in an accessible way, upon request. We will also provide employees with disabilities with individualized emergency response information when necessary.

Innelix Media will provide training to employees, volunteers, and other staff members on Ontario’s accessibility laws, on the requirements of the Integrated Accessibility Standards Regulation, and on the Human Rights Code as it relates to people with disabilities.

Training will be provided in a way that best suits the duties of employees, volunteers, and other staff members. Innelix Media will take the following steps to ensure employees are provided with the training needed to meet Ontario’s accessibility laws:

• Train all new employees during orientation;
• Train all current employees;
• Train all persons who provide goods, services, or facilities on behalf of the Company;
• Seek out best practices in order to deliver the most effective ongoing training;
• Maintain records of the training provided, including dates of delivery and the number of individuals to whom training is provided; and
• Provide training when changes are made to the Accessibility Policy.

Innelix Media is committed to meeting the communication needs of people with disabilities. We will consult with people with disabilities to determine their information and communication needs.

Innelix Media will take proactive steps to ensure that its feedback processes are accessible to people with disabilities, upon request.

Innelix Media will take appropriate steps to ensure that it offers accessible formats and communication support to people with disabilities upon request, and in a timely manner. Innelix Media will notify the public of the availability of such formats and supports, and provide guidelines on how formats and supports may be requested.

All new or substantially refreshed websites and content on those sites will conform with WCAG 2.1 Level A.

Innelix Media is committed to fair and accessible employment practices. Innelix Media will take the following steps to notify the public and employees that, when requested, Innelix Media will accommodate people with disabilities during the recruitment and assessment processes, and when people are hired.

• Innelix Media will notify its employees and the public, on all job postings, about the availability of accommodation for applicants with disabilities during the recruitment process.
• Innelix Media will notify job applicants when they are selected to participate in the assessment portion of selection process that accommodations are available, upon request; and
• When presenting offers of employment, Innelix Media will notify successful applicants of the company’s accessibility policies for accommodating employees with disabilities.

Innelix Media will take appropriate steps to develop and put in place a process for creating individual performance management plans, career development plans, and accommodation plans for employees with disabilities, as well as return-to-work policies for employees that have been absent due to a disability.

Innelix Media will provide accessible formats and communication support to employees with disabilities, with information required in order to perform the employee’s job and for information that is generally available to employees in the workplace.

The goal of the Accessibility for Ontarians with Disabilities Act, 2005 (the “Act”) is to create a more accessible Ontario, by identifying, and to the extent possible, preventing, and eliminating barriers experienced by persons with a disability. The Act requires employers to ensure that its policies, practices, and procedures are consistent with the core principles of dignity, equality of opportunity, integration, and independence.

Innelix Media is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for The Ontarians with Disabilities Act.

Accessibility Standards for Customer Service is primarily about removing attitudinal and systemic barriers. Innelix Media is committed to providing high quality service to all its clients including people with disabilities.

Innelix Media will communicate with people with disabilities in ways that take into account their disability.

Innelix Media will ensure that all employees, volunteers, and other staff members who deal with the public or other third parties on our behalf and people involved in the development of policies, plans, practices and procedures related to the provision of our goods and services, receive training in compliance with Accessibility of Ontarians with Disabilities Act, 2005.

Training will include:

• Customer Service Standard policy;
• policy related to Customer Service Standard;
• How to interact and communicate with people with various types of disabilities;
• the assistance of a service animal or a support person;
• with providing goods or services to people with disabilities;
• what to do if a person with a disability is having difficulty accessing Innelix Media’s services; and
• Changes made to the Accessibility Standards for Customer Service.

Company policies that do not respect and promote the dignity and independence of people with disabilities will be modified or removed.